Product Engineer, Customer Team

Posted 3 days agoViewed

💎 Seniority level: Entry, 1–3 years

📍 Location: United States

🔍 Industry: Software Development

🗣️ Languages: English

⏳ Experience: 1–3 years

🪄 Skills: React.jsReact NativeTypeScriptAPI testingCommunication SkillsRESTful APIsJSONNodeJSSoftware EngineeringDebuggingCustomer Success

Strong with Typescript and React
A generalist mindset: you can learn new systems quickly and debug anything from browser quirks to backend edge cases
Excellent communication skills and willingness to jump on a call, share your screen, or write clear docs to unblock someone
Serious ambition. You want to grow fast, own more, and you're not afraid to roll up your sleeves to get there

Solve high-signal customer challenges — everything from confusing integration blockers to debugging real edge-case issues in production
Embed with top customers to guide implementation and serve as a technical thought partner
Collaborate closely with our engineering and product teams to feed in product improvements, bug reports, and feature ideas
Build example code, scripts, and tools that make common workflows easier
Help build internal tooling and workflows to scale how we support developers
Be the connective tissue between the problems customers face and the product we build