Lead Driver Controls Customer Support Engineer

Bachelor’s degree in engineering Minimum of 15 years experience in power electronics, power conversion, and/or naval power systems. Minimum of 10 years of site commissioning and intervention support. Ability and willingness to travel up to 50% of the time Detailed working knowledge of the GE PC P80i programming environment. Have deep domain knowledge of semiconductor devices (Thyristor and transistor based) and their application to large power converters, with an emphasis control theory. Deep understanding of the control of voltage source and current sourced power converters Master’s degree in engineering from an accredited university.

Interface as the L2 first line of support for customer break downs. Willing to travel at short notice to customer site to support interventions and failure investigations. Complete CIR & RCA investigations. Implement and foster a culture of safety, quality and value. Review detailed technical specifications for the control of large industry, marine and naval power converters that capture customer requirements. Maintain ownership of all engineering artifacts associated with specific power converters on projects including software specifications, control specifications, software, control drawings, software, factory acceptance test procedures, and commissioning instructions post delivery. Interface with customers to ensure requirements and expectations are understood and achievable. Support sales by reviewing new customer requirements and highlighting differences/gaps between those requirements and power converter control capabilities. Manage software design process for power converters for specific projects. Collaborate with other GE PC businesses to understand power converter technologies and software employed at those factories in order to incorporate into requirements to satisfy customers in North America.