Lead Student Success Manager (Remote Role)

Posted 8 days agoViewed

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💎 Seniority level: Substantial experience

📍 Location: England, United Kingdom

🔍 Industry: EdTech

🏢 Company: RS Consult👥 1-10 Artificial Intelligence (AI)Consulting Analytics

🗣️ Languages: English

⏳ Experience: Substantial experience

🪄 Skills: LeadershipProject ManagementData AnalysisPeople ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsMentoringCoachingProblem-solving skillsRisk ManagementTeam managementStrategic thinkingProcess improvementCustomer Success

Requirements:

Substantial experience in student success leadership within EdTech or Higher Education.
Expertise in learner journey design, community building, and service delivery.
Experience handling sensitive cases with confidentiality and empathy.
Proven success in developing scalable student support systems.
Analytical capability and strong decision-making skills.

Responsibilities:

Lead, Coach, and Develop a High-Performing Student Success Team
Own and Drive the Careers-First Learner Journey Strategy
Champion Learner Outcomes, Satisfaction, and Metrics
Drive Innovation and Operational Excellence in New Programme Launches

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