Senior Product Manager, Billing AI

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Requirements:

• 2+ years experience of billing experience within the healthcare industry
• Direct, hand-on experience with developing and launching Generative AI products or features. Ability to demonstrate AI solutions launched and tangible outcomes achieved.
• Proven track record of driving organizational transformation, and utilizing AI and other innovative solutions to improve customer experience and streamline operational processes.
• Ability to dive deep into complex problems and come up with creative, scalable solutions.
• Flexible, and agile; willingness to tackle any type of challenge; highly motivated to roll up sleeves and get work done while also thinking strategically.
• Excellent communication and relationship-building skills. Strong analytical and problem-solving skills, with the ability to use data to drive product decisions. Proficiency in SQL preferred.
• Bachelor's degree in computer science, engineering, business or related field. 5+ years of experience in software development, or digital product management.

Responsibilities:

• Identify opportunities with internal stakeholders to scope how the use of Generative AI can deliver business value
• Evaluate AI-driven solutions and approaches, considering both buy vs. build solutions to balance outcome and speed-to-market
• Provide requirements (PRDs, user stories, user flows), evaluate dependencies, and build solutions together with the engineering team
• Define and track KPIs to uncover future product opportunities and AI solutions; analyze relevant data to drive decision-making
• Collaborate with SMEs across Natera to plan for operational changes driven by new platform and features to deliver seamless user experiences