Revenue Operations Specialist

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Requirements:

• Experience in Sales Operations, Revenue Operations, or a similar GTM support function in a B2B SaaS environment
• Experience with Salesforce and familiarity with CRM hygiene best practices
• A process-oriented mindset with attention to detail and a passion for continuous improvement
• Ability to work cross-functionally with stakeholders in Sales, RevOps, and Enablement
• Excellent written and verbal communication skills — you can simplify complex workflows and make documentation digestible
• Comfort working in a fast-paced, ambiguous environment where priorities evolve rapidly
• Experience using automation tools (e.g., Zapier, HubSpot workflows, or similar platforms) is a strong asset

Responsibilities:

• Monitor and manage inbound support requests from the sales team via the #sales channel, ensuring timely triage and resolution
• Serve as a central point of coordination for sales admin needs, escalating where necessary
• Maintain Salesforce data integrity through consistent hygiene practices and audits
• Own internal documentation updates related to sales processes, rules of engagement, and system workflows
• Build and maintain audit processes to ensure high compliance across sales workflows
• Identify recurring manual tasks and recommend automation opportunities
• Support implementation and maintenance of AI tools and process automations that streamline rep and manager workflows
• Assist in the planning and operational updates of staffing schedules, headcount planning, and capacity adjustments
• Support team enablement by ensuring process documentation is up-to-date and easily accessible
• Partner with RevOps analysts to surface trends from compliance, channel activity, or staffing data to identify friction and optimization opportunities