HR Operations Associate

Posted 23 days agoViewed

📍 Location: USA

💸 Salary: 69000.0 - 80000.0 USD per year

🏢 Company: Clover Health👥 501-1000💰 $300,000,000 Post-IPO Equity over 3 years ago🫂 Last layoff about 2 years agoMedical Health Insurance Hospital Health Care

🪄 Skills: Data AnalysisProject CoordinationHR ManagementCommunication SkillsMicrosoft ExcelCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingAdaptabilityRelationship buildingProblem-solving skillsReportingActive listeningStrong work ethicRecruitmentCross-functional collaborationData entryProcess improvement

Requirements:

You have spent time coordinating complex, cross-functional, people-oriented projects.
You have experience working with a ticketing system in a support role (we use ServiceNow) and using an HRIS (we use ADP).
You have experience partnering with HRBPs, Recruiting, Learning and Development, IT, and other teams within G&A functions.
You are excited to create exceptional, repeatable programs.
Jumping in where needed and adapting to shifting priorities is your calling card.
You have strong attention to detail, knowledge of basic HR policies and compliance best practices.
You have the ability to manage and prioritize multiple tasks, thriving in a fast-paced, evolving environment.

Responsibilities:

Be the key partner for our HR Business Partner team for driving operational excellence.
Manage employee records, including processing manager or title changes, ensuring appropriate data in our HRIS (ADP), and conducting exit interviews.
Provide regular reporting and data to the HR team and business leaders.
Manage our background check adjudication process, including both new hires and programmatic reviews.
Identify patterns in support requests and drive process improvements.

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