ApplyProduct Manager, Payments UX
Posted about 2 months agoViewed
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💎 Seniority level: Middle, 3-5+ years
📍 Location: United States
🔍 Industry: Fintech, Crypto, Payments
🏢 Company: Kraken👥 1001-5000💰 Secondary Market over 1 year ago🫂 Last layoff 7 months agoEthereumBlockchainBitcoinFinTechTrading Platform
🗣️ Languages: English
⏳ Experience: 3-5+ years
🪄 Skills: Frontend DevelopmentProduct ManagementUser Experience DesignMobile testingWeb3.jsRESTful APIsComplianceCross-functional collaborationData analyticsA/B testing
Requirements:
- 3-5+ years of product management experience, ideally in fintech, crypto, or payments
- Deep understanding of fiat and/or crypto payment flows
- Strong product sense with a focus on UX and customer journeys
- Experience shipping user-facing features across mobile and web platforms
- Ability to work cross-functionally in highly collaborative environments
- Comfortable operating in technically complex, regulated domain
- Analytical and data-informed mindset, with a bias toward action
Responsibilities:
- Own and evolve the transfer experience across all Kraken apps—web and mobile, Consumer and Pro
- Build and maintain a scalable front-end platform for deposits and withdrawals
- Drive experimentation to improve first-time funding rates and overall conversion
- Coordinate UX enhancements across all supported fiat and crypto rails
- Lead product efforts around fraud-related UX, funding limits, and compliance requirements
- Own user experience for crypto transfers, including regulatory-driven initiatives like Travel Rule
- Collaborate closely with design, engineering, compliance, and operations teams
- Make informed product decisions that balance UX, regulatory needs, technical scope, and business impact
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