Risk Analyst II

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Requirements:

• 3 - 7 years of experience in the payment industry, with a focus on underwriting, transaction monitoring, customer support and/or fraud/risk management
• Proficiency with Microsoft Office Suite/Google, especially Excel/Sheets
• Familiarity with merchant processing platforms and applications
• Knowledge of card brands (Visa, Mastercard, etc.) rules and regulations
• Awareness of PCI compliance
• Ability to read and understand credit card processing statements
• Strong analytical skills, attention to detail, and research capabilities
• Able to research and make decisions on complex merchant-related issues then relay findings
• Comfortable reaching out to customers directly via email or phone calls to review merchant application details
• Experience with SQL, Tableau or Sigma is a plus
• Autonomous work ethic, comfortable in a digitally connected environment

Responsibilities:

• Conduct comprehensive merchant application reviews and analyses, covering Know Your Customer (KYC) and Anti-money laundering (AML) rules
• Review and analyze flagged transactions and other alerts, making well-reasoned recommendations around compliance with payments processing standards
• Assist in the development of fraud detection & risk management systems and tools, suggesting enhancements as needed
• Reviewing merchant transaction history to assess risk level and make approval recommendations for various payment processing limits
• Manage inquiries and requests from customers, partners, and internal teams
• Collaborate with internal teams, including Onboarding and Customer Support, and external partners on payment processing-related matters