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Associate Account Manager

Posted 4 days agoViewed

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💎 Seniority level: Manager, 1+ Years

📍 Location: USA

💸 Salary: 60000.0 - 80000.0 USD per year

🔍 Industry: Animal Health

🏢 Company: Vetcove👥 101-250💰 $3,025,000 Pre-seed over 8 years agoPharmaceuticalMarketplaceSupply Chain ManagementVeterinaryHealth CareHealth Diagnostics

🗣️ Languages: English

⏳ Experience: 1+ Years

🪄 Skills: Project ManagementData AnalysisTableauCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCustomer servicePresentation skillsTime ManagementAccount ManagementReportingClient relationship managementData visualizationMarketing

Requirements:
  • 1+ Years in account management
  • Exceptional verbal, written, and presentation skills
  • Excellent time and process management skills
  • Strong analytical skills
  • Experience in developing client facing reports with actionable insights and recommendations
  • Experience in developing and presenting data analyses and partner business reviews
  • Experienced in compiling, documenting and communicating client requirements to internal stakeholders (e.g., Finance, C-Suite, Engineering)
  • Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel
  • Experience in Tableau or other database visualization tools La plus but not required
Responsibilities:
  • Act as the main point of contact for all client day-to-day communication and oversight
  • Collaborate with the Senior Partner Account Manager on recurring client tasks
  • Project manage campaign execution to ensure all campaign requirements and timelines are met
  • Generate and analyze detailed campaign reporting; provide detailed insights and analysis for clients and suggest optimization strategies for increased performance
  • Work collaboratively with data scientists and other account managers to craft narratives and prove customer value through comprehensive business reviews and strategic touch-points, both over the phone and through on-site meetings
  • Educate and guide new and existing clients on best practices, on-board new clients and proactively address areas where improvement is needed
  • Nurture relationships to be sure they understand Vetcove’s value and how we can fit into long term strategy
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