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Senior Partner Operations Manager
Posted 13 days agoViewed
💎 Seniority level: Senior, 4+ years
💸 Salary: 144000.0 - 174600.0 USD per year
🔍 Industry: Software Development
🏢 Company: dbt Labs👥 251-500💰 $222,000,000 Series D about 3 years ago🫂 Last layoff almost 2 years agoArtificial Intelligence (AI)Open SourceBig DataAnalyticsInformation TechnologySoftware
🗣️ Languages: English
⏳ Experience: 4+ years
Requirements:
- 4+ years of revenue operations experience in partner operations, sales operations, or go-to-market strategy in a SaaS company.
- Worked asynchronously as part of a fully-remote, distributed team
- An analytical mind and toolkit who is comfortable working with data in Excel/Sheets, Tableau (or other BI tools) and SQL
- A deep understanding of developing processes in Salesforce (process builders, flows, everything except APEX)
- Project Management experience working with numerous cross-functional and external stakeholders
Responsibilities:
- Define and manage the operational strategy for marketplace and reseller processes, ensuring scalability and alignment with business objectives.
- Partner with Sales and cross-functional teams to enhance efficiency, remove bottlenecks, and accelerate deal closure through partners
- Develop data-driven insights to optimize partner programs, track performance KPIs, and measure partner investments.
- Execute on cross-functional initiatives from design to implementation - managing timelines and creating scalable repeatable processes to use globally.
- Work closely with field leadership and sales operations to define engagement models and operational guidelines for partnerships across various go-to-market motions and regions.
- Work directly with our Cloud Partners to define and optimize processes for leveraging cloud funding programs, ensuring maximum benefit for partners and tracking utilization effectively.
- Develop and manage reporting frameworks for reseller sales and co-sell performance across key alliance partnerships (AWS, Snowflake, Databricks, Azure, GCP & Others).
- Lead the implementation and optimization of partner technology solutions, including PRM (Partner Relationship Management) platforms, Crossbeam, and marketplace portals, ensuring seamless partner engagement and performance tracking
- Oversee and optimize the management of partner portals to ensure seamless partner engagement, compliance with programmatic requirements, and alignment with evolving partner programs.
- Work cross-functionally with Sales, Operations, Finance, and Legal to ensure partner operations align with company-wide goals and compliance requirements.
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🔥 Senior Partner Operations Manager
Posted 19 days ago
📍 Canada
🧭 Full-Time
🔍 Software Development
🏢 Company: Docker👥 251-500💰 $105,000,000 Series C about 3 years agoDeveloper ToolsDeveloper PlatformInformation TechnologySoftware
- 7+ years of experience in Partner Operations working closely with Partner leadership
- Experience working for a high growth software/SaaS company
- Track record of defining channel operational processes and collaborating with technology teams for successful implementation of projects
- Technically savvy with Google Suite, Salesforce, Tackle & Allbound
- Confident in understanding and implementing Partner related policies and processes into business systems
- Review existing Partner operations processes and identify areas for improvement
- Implement and own key Partner processes such as our deal registration and partner activation processes
- Administer our Partner portal and work to make enhancements that align to our GTM strategies working closely with Partner program and Partner Marketing resources
- Be a key business partner for our Partner Leadership team to help execute ideas and strategies in our Revenue systems and processes
- Work alongside Partner leadership to ensure that partners are properly activated and able to transact with Docker
- Create and help manage key Partner metrics that help our Partner leadership team make quality decisions aligned to the right outcomes for Docker
- Ensure that our Partner processes are layered seamlessly into Docker systems
- Maintain the verified partner list within Salesforce and ensure these are clearly identifiable
- Own the channel operations internal documentation
- Manage and prioritize implementation of key projects including scoping of requirements, writing business requirement documents, collaborating with cross functional teams, and working alongside the business systems team to build, test and roll out new processes
- Be the subject matter expert for all channel related operations
- Hold responsibility for updating Partner systems as needed in line with any partner program changes
- Build processes and policies to identify adherence to partner program requirements
Project ManagementData AnalysisSalesforceBusiness OperationsCommunication SkillsAnalytical SkillsRESTful APIsCross-functional collaborationProcess improvementSaaS
Posted 19 days ago
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