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Manager, Engagement Marketing

Posted 17 days agoViewed

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💎 Seniority level: Manager, 8+ years (with 2+ years of people management experience)

💸 Salary: 125000.0 - 150000.0 USD per year

🔍 Industry: Healthcare Technology

🏢 Company: HealthJoy👥 251-500💰 $60,000,000 Series D over 2 years agoArtificial Intelligence (AI)MedicalHospitalEmployee BenefitsHealth Care

🗣️ Languages: English

⏳ Experience: 8+ years (with 2+ years of people management experience)

Requirements:
  • 8+ years of experience (with 2+ years of people management experience) in lifecycle marketing, engagement and enrollment marketing, or related field with a consumer marketing (B2C or B2B2C) focus
  • 5+ years of experience building and scaling customer/consumer lifecycles using automation, personalization, and/or artificial intelligence
  • Proven track record of developing and executing successful multichannel marketing campaigns
  • Experience working in the healthcare technology or benefits space strongly preferred
  • Experience working for a mobile app company is a plus
  • Experience with Customer.io is a plus
  • Experience collaborating with multiple stakeholders and driving alignment
  • Strong quantitative and analytical skills and experience with marketing analytics tools (Looker, Amplitude)
  • Ability to manage projects efficiently with high standards for quality of work and a high-level of accountability
  • Problem solver mindset with an ability to navigate ambiguous projects
  • Thrive working in a fast-paced environment
Responsibilities:
  • Uplevel the design and contribution of a member engagement marketing function and build/lead a small team that maximizes adoption of HealthJoy’s products and services.
  • Partner with Data, Product & Tech, Customer Success, and Member Services leaders to develop, define and execute a member engagement strategy across multiple channels.
  • Employ automation and AI tools to scale engagement campaigns across multiple segments. You will also collaborate with Product and Engineering to segment, personalize, and scale our member engagement campaigns.
  • Identify key member segments in collaboration with the Data team and lead (and/or partner with Product Design on) research initiatives that improve campaign targeting and content.
  • Partner with Product Marketing Managers to develop GTM strategies for launching new products to our member audience and driving engagement and retention. Collaborate with Content Marketing on member-facing content (educational, seasonal, etc.) to drive awareness and repeat utilization of HealthJoy’s products and features.
  • Evaluate performance of member engagement campaigns and provide data-driven recommendations to improve their effectiveness.
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