Strategic Program Manager

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Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
• A Master's degree is preferred, or equivalent experience
• Proven experience as a Program Manager or similar role in an IT environment.
• Strong understanding of IT infrastructure, software development, and project management methodologies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and manage multiple complex projects simultaneously.
• Proficiency in project management tools and software.
• PMP, PgMP, or similar certification is a plus.

Responsibilities:

• Works with Sr. leadership to create long-term strategic roadmaps for IT initiatives that align with business goals.
• Establishes clear objectives, deliverables, and success criteria for various IT programs and projects.
• Determines the IT resources (human, financial, technical) needed for program success.
• Keeps track of progress towards IT strategic goals and timelines, ensuring projects stay on schedule.
• Addresses any roadblocks or issues that arise during program execution, whether they are technical, resource-related, or operational.
• Identifies, assesses, and mitigates risks to ensure that the program progresses smoothly.
• Regularly updates senior management and other stakeholders on program status, risks, and issues.
• Collaborates cross-departmentally with other teams to ensure program alignment while addressing challenges.
• Acts as a liaison between business and IT teams, managing expectations and ensuring program outcomes align with business needs.
• Oversee the IT financial health by managing budgets and ensuring projects stay within financial constraints.
• Actively manages the department budget ensuring financial efficiency and accountability.
• Identifies opportunities for cost savings or better resource allocation within the program.
• Manages IT relationships, negotiates contracts, and ensures that external partners meet expectations.
• Leads and mentors cross-functional teams working on various projects within IT
• Provides feedback and conducts performance evaluations for team members.
• Promotes collaboration and knowledge sharing among teams to improve IT program delivery.
• Ensures that the team and IT programs comply with organizational policies, industry regulations, and best practices.
• Analyzes team and program performance post-completion and identifies areas for improvement
• Builds and maintains student satisfaction.
• Recognizes and anticipates student needs.