Senior Jira Administrator

Experience with Atlassian Jira and its ecosystem as an administrator Understanding of common Jira usage patterns for various technical and non-technical departments Experience as a software developer in Python Professional written and spoken English Excellent interpersonal skills, curiosity, flexibility, and accountability Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment Ability to travel internationally twice a year, for company events up to two weeks long

Manage Atlassian Jira Cloud at Canonical Design, document, and implement processes and automation in Jira Design, document, and implement integrations between Jira and the data warehouse Create analytical dashboards to enable stakeholders make data-driven decisions Create learning resources that scale Work with engineering, operations, and support teams at a global scale Take ownership of critical escalations and resolve them in a timely manner