Senior Jira Administrator

C
CanonicalOpen-Source Software
EMEA, EST, PSTFull-TimeSenior
Salary not disclosed
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Job Details

Languages
English
Experience
Experience with Atlassian Jira and its ecosystem
Required Skills
PythonSoftware DevelopmentSQLAgileData AnalysisJiraRESTful APIsData visualizationScripting

Requirements

  • Experience with Atlassian Jira and its ecosystem as an administrator
  • Understanding of common Jira usage patterns for various technical and non-technical departments
  • Experience as a software developer in Python
  • Professional written and spoken English
  • Excellent interpersonal skills, curiosity, flexibility, and accountability
  • Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
  • Ability to travel internationally twice a year, for company events up to two weeks long

Responsibilities

  • Manage Atlassian Jira Cloud at Canonical
  • Design, document, and implement processes and automation in Jira
  • Design, document, and implement integrations between Jira and the data warehouse
  • Create analytical dashboards to enable stakeholders make data-driven decisions
  • Create learning resources that scale
  • Work with engineering, operations, and support teams at a global scale
  • Take ownership of critical escalations and resolve them in a timely manner
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