Drug Screening Specialist

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Requirements:

• Working knowledge of G-Suite and Microsoft Office products.
• Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM
• Ability to maintain regular and punctual attendance
• Ability to multitask, problem-solve, quickly adapt, and be process-oriented with high attention to detail
• Able to thrive in a fast-paced environment and quickly learn new software and systems
• You are a natural problem solver and are focused on creating solutions and able to adapt quickly to a changing environment
• You work well independently but understand the importance of teamwork
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience
• At least 15mbps for the main internet and at least 10mbps for backup
• A desktop or laptop that has an i5 processor with at least 4 GB RAM and an i3 processor for backup
• A webcam
• Noise-canceling USB Headset
• Quiet, Dedicated Home Office
• Smartphone

Responsibilities:

• Monitor and process any and all drug screen orders that clients place
• Monitor, accurately interpret, and complete results in the client’s files
• Provide our clients with Occupational Health Document(s)
• Understand and apply guidelines in search criteria
• Contact vendors to obtain information as needed and quality assurance on files that are open past a reasonable time
• Interpret drug screen results for internal departments upon request
• Analyze data appropriately while following strictly regulated compliance procedures and quality standards
• Follow policies, procedures, and assigned workflows set by the Product Operations Manager
• Learn and retain complex information, and apply it to specific job situations
• Encourage a direct and positive relationship between the community and the company
• Interfacing with clients/applicants as needed