Senior Customer Success Manager (EMEA)

Posted about 23 hours agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: England

🔍 Industry: Software Development

🏢 Company: Docker👥 251-500💰 $105,000,000 Series C almost 3 years agoDeveloper Tools Developer Platform Information Technology Software

🗣️ Languages: English, other European languages

⏳ Experience: 5+ years

🪄 Skills: Cloud ComputingAccount ManagementStakeholder managementTechnical supportCustomer SuccessSaaS

Requirements:

5+ years experience as Enterprise Account Executive or Customer Success Manager
Proven track record with executive-level stakeholders
Experience working with technical products

Responsibilities:

Set client vision and strategy
Manage client communications
Run account reviews
Educate clients on product roadmap
Identify accounts likely to churn
Address client issues