People Operations Specialist

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Requirements:

• 4+ years experience within a HR/People team for a fast-growing, global company.
• Bachelor’s degree or equivalent work experience.
• Extensive knowledge of HR best practices and employment laws.
• Experience in triaging business processes in Workday and managing EIB data loads.
• Experience maintaining and auditing processes for data accuracy.
• Experience supporting HR compliance and processes on a global scale. Experience with OFCCP, EEO, or SOX compliance.
• Strong attention to detail, customer service presence, and organizational skills.
• Experience managing cross-functional relationships and partnering closely with groups such as Employee Relations, Payroll, Recruiting, Finance, or Legal.
• Must be fluent in written and verbal English.

Responsibilities:

• Serve as People Ops team member by providing Tier 2 support for employees for all HR inquiries and requests via Workday, Slack, and Zendesk.
• Triage Workday for employee lifecycle processes: hires, onboarding, job changes, terminations. Regularly audit integration data feeds and data entry for accuracy.
• Assist in data audits, compliance audits and filings, payroll processing, and shared services Tier 1 support.
• Partner with People Operations team members in documenting team processes, “how-to” guides for company intranet resources, communications or training materials for process enhancements and updates.
• Partner with People Technology to test, audit, and maintain data integrity and provide feedback where enhancements can be made.
• Suggest new procedures and policies to continually improve efficiencies of the People department.
• Assist in Project Management of technology enhancements or process improvements. Manage expectations and scope, propose and manage timelines, document and deliver solutions. Coordinate conversations with business partners and People Technology.
• Scope incoming project requests. Document clear and detailed functional requirements, creation of project plans, create and manage testing plans, project success metrics, cross-functional communications, and timelines.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.