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Customer Marketing Manager

Posted about 1 month agoViewed

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💎 Seniority level: Manager, 5+ years

📍 Location: United States

💸 Salary: 110000.0 - 140000.0 USD per year

🔍 Industry: SaaS, Medical Device

🏢 Company: Greenlight Guru👥 101-250💰 $120,000,000 Private over 3 years agoRisk ManagementMedical DeviceEnterprise SoftwareSoftware

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: Data AnalysisSalesforceCollaborationMarketingCustomer Success

Requirements:
  • 5+ years of experience in Customer Marketing for a B2B SaaS company.
  • Success in developing strategies for adoption, retention, expansion, and advocacy.
  • Passionate about customer experiences aligned with commercial outcomes.
  • Performance-oriented with strong data-driven decision-making skills.
  • Excellent communication skills for fostering relationships.
  • Self-starter with aptitude for prioritizing opportunities.
  • ABM experience preferred but not required.
  • Salesforce experience required; HubSpot and 6Sense preferred.
  • MedTech experience preferred but not required.
Responsibilities:
  • Responsible for building and executing a Customer Marketing function at Greenlight Guru.
  • Meet with senior leaders and cross-functional teams to understand the current landscape.
  • Develop programs and campaigns for customer journeys to drive value.
  • Gather and analyze customer intelligence for feedback.
  • Partner with customers to develop case studies and testimonials.
  • Monitor key customer engagement metrics for improvement.
  • Work closely with teams during product launches to maximize impact.
  • Collaborate across departments for alignment on customer strategies.
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