Finexio

Finexio simplifies accounts payable by providing a comprehensive 'Payments as a Service' solution that enhances payment delivery and supplier acceptance, utilizing advanced analytics and automation to optimize electronic payments and ensure transparency.

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📍 United States

🧭 Full-Time

💸 110000 - 145000 USD per year

🔍 SaaS (Software as a Service)

  • 4+ years of experience leading software implementation projects in the enterprise SaaS sector.
  • Experience with API or custom ETL integrations.
  • Experience in late-startup or early-growth company environments.
  • Ability to run and manage multi-party, multi-department projects effectively.
  • Strong communication skills at both executive and associate levels.
  • Familiarity with project management planning tools like Monday.com.
  • Understanding of modern software architecture, SSO, and API fundamentals.

  • Develop client relationships as the primary point of contact following the sale.
  • Create detailed implementation plans while identifying risks and solutions.
  • Lead training sessions and regularly meet with clients to assess their needs.
  • Configure software per client requirements and ensure thorough testing.
  • Manage project work plans and document key decisions and action items.
  • Facilitate relationship discussions to manage project scope and expectations.
  • Advocate for product enhancements based on client feedback.

LeadershipProject ManagementData AnalysisETLProject CoordinationCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-14
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📍 Orlando, Florida, United States

💸 40000 - 48000 USD per year

🔍 B2B Payments and Fintech

  • Excellent written and verbal communication skills.
  • Strong attention to detail.
  • Goal-driven and results-oriented.
  • Empathetic and accountable.
  • Ability to multi-task and stay organized.
  • Collaborative with clients and internal partners.
  • Effective time management and prioritization.
  • Ability to anticipate client needs.
  • Experience with Microsoft Office Suite.
  • Bachelor's degree in business or marketing/communications.
  • 2 to 4 years of experience in technology-related business or customer contact experience.
  • Knowledge of banking, payment-related products, and Zendesk preferred.

  • Drives customer success through program management, customer service/support, and training.
  • Develops knowledge of accounts-payable processes and customer needs.
  • Communicates customer requirements to internal teams to enhance service.
  • Maintains understanding of customer business needs for revenue protection and retention.
  • Informs product/sales teams of customer needs.
  • Provides creative solutions to customer challenges and facilitates necessary information collection.
  • Educates customers on best practices and provides product training.

Project ManagementData AnalysisProject CoordinationData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingAttention to detailWritten communicationMicrosoft Office Suite

Posted 2024-09-20
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