Channel Account Manager (Must be in Western U.S.)

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Requirements:

• Channel account management experience, preferably in UCaaS, CCaaS, or AI.
• Knowledge of various routes to market including TSDs, Alliances, and VARs.
• Exceptional relationship building and interpersonal skills.
• Strong presentation skills to engage large groups on technology.
• Willingness and ability to travel throughout the region.
• Familiarity with regional partners capable of selling CX solutions.
• Proven experience in recruiting partners into a channel program.
• Accuracy in forecasting channel pipeline and revenue.
• Ability to work effectively in a cross-functional team environment.
• Comfortable negotiating at the C-Suite level.
• Passion for innovation and driving business growth through technology.

Responsibilities:

• Build and maintain strong relationships with channel partners including TSDs, Alliances, VARs.
• Identify and recruit new partners into PolyAI's channel program.
• Possess a deep understanding of PolyAI's technology solutions for effective presentations and demonstrations.
• Maintain accurate records of channel pipeline and revenue forecasts.
• Collaborate with departments like marketing, operations, legal, and HR for execution of channel strategies.
• Engage with partners and customers at all levels, including C-Suite executives, to negotiate partnerships.
• Stay updated on industry trends and partner needs to inform channel strategy.
• Promote a collaborative culture within the channel team.