Technical Writer

Posted 6 months agoInactiveViewed

📍 Location: Hungary

🔍 Industry: Password and identity management

🗣️ Languages: English

🪄 Skills: Software DevelopmentAndroidData AnalysisProblem SolvingDocumentationInterpersonal skills

Proficient writing and grammar skills in English.
Proven experience in creating minimalistic self-help resources.
Experience with structured content, specifically DITA XML.
Experience with standard operating systems (macOS, Windows) and mobile platforms (iOS, Android).
Good understanding of software development processes.
Proven interpersonal skills to build strong relationships with teams.
Self-starter able to work efficiently under limited supervision in a remote environment.
Ability to provide writing samples demonstrating technical writing skills.

Create, publish, and maintain professional digital content (articles, user guides, etc.) for the Product Support Site to assist customers.
Collaborate with product, development, support, and marketing teams to prepare for releases and enhance customer experience.
Analyze metrics to guide strategic content decisions and identify gaps in support resources.
Assist in defining writing styles and terminology through the development of a comprehensive style guide.
Coordinate content translations to support global market growth.

Posted 1 day ago

📍 Worldwide

💸 135000.0 - 180000.0 USD per year

🔍 Blockchain Technology

🔧 Requirements

Minimum 5 years of experience creating technical documentation for complex, deep technical topics or product suite.
Proven experience creating technical documentation, including guides, code examples, and API libraries
Proficiency in writing structured content that uses variables and metadata to serve context-sensitive material to unique audiences.
Experience supporting product release cycles in a fast-paced, ambiguous environment.
Excellent writing and grammatical skills; content is clear, succinct, and logical.
Strong organizational skills; ability to manage expectations and maintain focus.
Grit; a sustained history of hard work and perseverance.
Curiosity; a bias to constantly question, dig deeper, and learn.
Customer empathy; an ability to understand the technical and conceptual challenges of users trying to learn a new technology, combined with a passion to empower those individuals with the right documentation and training materials to self-serve and be successful.

💡 Responsibilities

Write, design, and update documentation and sample code.
Communicate across and collaborate with the Engineering, Product, Marketing, Developer Relations, Technical Writing, and Partnership teams, taking their input to continuously enhance the documentation experience for our community of developers.
Researching documentation best practices among the tech industry and other top blockchains
Contributing to documentation tooling and processes to support more efficient, scalable, and collaborative documentation development.

API testingContent creationContent managementCommunication SkillsRESTful APIsDocumentationWritingJSONTechnical supportCustomer Success

Posted 1 day ago