(Remote) - Entry-Level Account Manager (20 - 27 per hour)

Exceptional verbal and written communication skills. Strong customer service skills to understand and meet client needs. Ability to manage multiple tasks and prioritize effectively. Interpersonal skills to build and maintain relationships. Problem-solving skills to address client issues. Time management skills to manage time and meet deadlines. Basic proficiency with Microsoft Office Suite and CRM software. Previous experience in customer service, sales, or related fields is a plus.

Build and maintain strong relationships with clients, understanding their needs and ensuring satisfaction. Act as the main point of contact for clients, addressing inquiries and concerns effectively. Assist in coordinating client accounts, including setting up new accounts and managing renewals. Identify and resolve client issues proactively to ensure a positive experience. Prepare and deliver regular reports on account performance and client feedback. Collaborate with internal teams to meet client needs. Assist in onboarding new clients with necessary resources. Gather and relay client feedback for service improvement.