Remote Indefinite location

Native speaker level of Korean language fluency in both written and verbal communications. Excellent written and verbal English. Experience in ecommerce logistic operations in warehouse or last mile operations. Experience in supporting clients in a technology solutions or operational environment. Experience working cross-functionally to drive partnerships or projects. Stakeholder, relationship building, and networking skills. Ability to communicate with large groups comfortably. Self-motivated with the ability to deliver to deadlines and multi-task under pressure. Highly organised and resilient with attention to detail. Strategic thinking beyond current organisational needs. Comfortable dealing with ambiguity and uncertainty. Ability to handle difficult situations positively and pragmatically.

Primary point of contact for Partners’ operational teams for the effective use of OSP. Leading successful deployments and operational go lives for OSP features, ensuring Partners are prepared and ready. Coordinating with Ocado teams to ensure Partners receive the knowledge and information required for successful utilisation of OSP. Collaborating with other Ocado teams to build and maintain positive Partner relationships. Reviewing and maintaining excellent knowledge of Partner KPIs and performance. Sharing best practices with Partner OSP teams. Highlighting process improvements within Ocado, Partner OSP operations, and onsite Ocado teams. Balancing the needs of Partners with respect for resource constraints.