- Lead consulting engagements for FOSSA prospects and customers involving code licensing and vulnerability audits for M&A activities.
- Own technical accountability for a set of FOSSA customers.
- Deploy FOSSA based on each customer's build environment using a consultative, hands-on approach.
- Partner with Customer Success Managers on customer strategy for complex technical integrations and outcomes.
- Identify technical champions and build trusted-advisor relationships with customers.
- Collaborate with Success Managers, Product Engineering, Product Management, and other internal teams.
- Help internal teams reproduce product defects, coordinate escalations, and provide input to on-call teams.
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