- Own technical roadmaps, milestones, and acceptance criteria for enterprise deployments.
- Coordinate Product, Core Engineering, Delivery, and Support teams to resolve technical blockers and sequence resources.
- Map legacy workflows to platform capabilities and track deployment KPIs to support adoption and value realization.
- Partner with Account Executives to scope enterprise use cases, volume growth, and technical proposals.
- Establish deployment scorecards and lead executive steering committees and technical business reviews.
- Create reusable deployment playbooks, PMO templates, and integration patterns.
- Translate customer friction points into prioritized product and engineering requirements.
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