- Create and maintain project plans, schedules, RAID logs, status reports, and delivery documentation.
- Manage project scope, milestones, deliverables, dependencies, and timelines.
- Lead project governance routines, including weekly reviews, status meetings, and steering committees.
- Monitor project health and identify risks, issues, and blockers proactively.
- Build relationships with customer stakeholders and coordinate between customers and ScienceLogic delivery teams.
- Lead status calls, executive reviews, and steering committees for technical, operational, and executive audiences.
- Align project activities with customer business objectives and measurable outcomes.
- Use AI, Copilot, Power Automate, and workflow orchestration to automate reporting, RAID management, action tracking, resource planning, and customer communications.
- Own project risks, issues, and escalations through resolution, coordinating cross-functional responses.
- Coordinate resource requirements, forecasting, capacity planning, and consultant assignments across active engagements.
Resource PlanningStakeholder managementRisk Management