- Respond to employee People-related questions, track requests and escalate unfamiliar or sensitive matters.
- Coordinate onboarding with Talent, hiring managers, IT and other partners, keeping checklists and handoffs on track.
- Handle employment verification requests using established procedures.
- Coordinate background checks, administer the provider's platform and follow up on outstanding cases.
- Maintain employee records in HR systems and keep documentation organised and accurate.
- Prepare and maintain routine employee documentation under the People Operations Lead's guidance.
- Keep trackers and process guides current, follow up on open tasks and flag delays or gaps.
- Contribute to employee-lifecycle projects by improving workflows, refreshing documentation and delivering agreed tasks.
- Work with People and Talent teams and cross-functional partners to keep everyday operations moving.