- Monitor outstanding customer invoices and prioritize collection efforts.
- Conduct consistent and professional follow-up with customers regarding past-due invoices.
- Maintain a structured collection cadence to maximize payment recovery.
- Document all collection efforts, communications, and payment commitments in company systems.
- Provide regular updates to internal stakeholders and collaborate with Finance and Operations teams.
- Assist with weekly and monthly collections reporting and identify aging trends.
Microsoft ExcelCustomer serviceTime Management+3 more