- Engage prospective customers through outbound phone calls, warm leads, and inbound inquiries.
- Conduct consultative sales conversations to understand customer needs and recommend education and certification programs.
- Convert qualified prospects into enrollments through discovery, objection handling, and closing.
- Manage short sales cycles, frequently closing transactions within one or two interactions.
- Maintain customer records, call notes, follow-up activities, and sales information in CRM systems.
- Track call activity, conversion rates, quota attainment, and revenue production.
- Meet or exceed monthly sales goals and performance expectations.
- Follow structured sales processes while adapting conversations to prospective customers' needs.
- Maintain follow-through, organization, and productivity in a remote environment.
- Participate in ongoing coaching, training, and professional development.
NegotiationActive listening