American Consumer Credit Counseling

Founded in 1991, American Consumer Credit Counseling (ACCC) is a nonprofit organization dedicated to helping individuals and families take control of ...

Private Company
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Open Positions2

United StatesFull-TimeFinancial ServicesPosted
  • Serve as the primary point of contact for clients throughout their engagement in the Debt Management Program.
  • Explain payment structures, creditor rules, and provide budgeting tips to clients.
  • Monitor client accounts proactively and reach out to resolve issues.
  • Collaborate with Counseling, Creditor Relations, and Disbursement teams to address client needs.
  • Identify risks to improve client retention and re-engage inactive clients.
  • Stay current on creditor guidelines and industry updates.
  • Encourage clients to utilize self-service tools and provide feedback to improve the client experience.
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About American Consumer Credit Counseling

Founded in 1991, American Consumer Credit Counseling (ACCC) is a nonprofit organization dedicated to helping individuals and families take control of their financial futures. Through confidential credit counseling, personalized debt management programs, and accessible financial education, we serve clients nationwide—both online and over the phone—from our headquarters in Auburndale, Massachusetts. At ACCC, our mission goes beyond financial guidance—we’re committed to empowering people with the tools and confidence to achieve lasting financial independence. Just as we invest in the people we serve, we invest in our team. We foster a collaborative, supportive culture where every voice matters and where employees are encouraged to grow, innovate, and make a meaningful impact every day. We offer a comprehensive, world-class benefits package designed to support your well-being and professional success, along with opportunities for continuous learning, career development, and advancement. Whether you’re building new skills or expanding your career path, ACCC provides an environment where your growth is valued and your contributions truly make a difference.

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