American Consumer Credit Counseling

Founded in 1991, American Consumer Credit Counseling (ACCC) is a nonprofit organization dedicated to helping individuals and families take control of ...

Private Company

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United StatesFull-TimeFinancial ServicesPosted

Credit Counselor

Answer incoming calls from individuals seeking financial education or credit counseling support.
Conduct one-on-one credit counseling sessions via phone to review budgets and provide recommendations on debt management and credit reporting issues.
Deliver financial education and assist with enrollment into agency programs.
Process consumer applications by entering client information and budget details into internal systems.
Follow up with prospective clients to encourage them to begin or continue the counseling process.
Verify client-provided information to ensure accuracy and compliance.
Document client interactions and maintain accurate, confidential records.

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About American Consumer Credit Counseling

Founded in 1991, American Consumer Credit Counseling (ACCC) is a nonprofit organization dedicated to helping individuals and families take control of their financial futures. Through confidential credit counseling, personalized debt management programs, and accessible financial education, we serve clients nationwide—both online and over the phone—from our headquarters in Auburndale, Massachusetts. At ACCC, our mission goes beyond financial guidance—we’re committed to empowering people with the tools and confidence to achieve lasting financial independence. Just as we invest in the people we serve, we invest in our team. We foster a collaborative, supportive culture where every voice matters and where employees are encouraged to grow, innovate, and make a meaningful impact every day. We offer a comprehensive, world-class benefits package designed to support your well-being and professional success, along with opportunities for continuous learning, career development, and advancement. Whether you’re building new skills or expanding your career path, ACCC provides an environment where your growth is valued and your contributions truly make a difference.