- Respond to customer inquiries about hazardous waste disposal, spill response, SDS interpretation, and emergency coordination.
- Assist with transportation logistics and global incident response based on training level.
- Navigate multiple call types in a fast-paced, high-volume environment.
- Deliver exceptional service with empathy, urgency, and professionalism.
- Collaborate with cross-functional teams to drive high-quality resolutions.
- Follow established protocols while maintaining accuracy and compliance.
Microsoft Excel