Paymentology

Paymentology is a leading global issuer-processor, serving the financial sector through its ultra-advanced, multi-cloud network.

251-500 employees

Payments

Private Company

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Payments Enterprise Software FinTech

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions2

Location: Mexico. Secondary Locations: UruguayEl SalvadorColombiaArgentina.Full-TimeFintech / PaymentsPosted

Card Authority & Disputes Administrator

Handle claims from cardholders regarding disputed transactions.
Conduct thorough investigations by gathering relevant documentation and information.
Validate and analyze information from internal and third-party systems.
Ensure responses to disputes are accurate, well-documented, and comply with card scheme requirements.
Draft, submit, and manage responses within defined timeframes in line with regulatory standards.
Provide feedback and guidance to internal stakeholders and clients on resolved chargebacks.
Maintain and apply an up-to-date understanding of regulations and guidelines set by card scheme networks.

Data AnalysisMicrosoft OfficeNegotiation

Showing 1 of 2 positions

About Paymentology

Paymentology is the first truly global issuer-processor, empowering banks and fintechs to issue and process Mastercard and Visa cards worldwide. Our advanced multi-cloud platform provides real-time data, unmatched scalability, and flexible processing instances. You will join a company serving leading neobanks and embedded finance providers, enabling solutions for consumer lending, cross-border remittances, and corporate expenses. Our platform supports over 2 million users and processes billions in annual transactions for clients like Albo and GoTyme, which attracts 100,000 new customers monthly.

How We Work

You will join a global team committed to advancing payments and making a difference. We operate with a remote-first philosophy, offering work-from-anywhere opportunities. Our diverse team spans 50 countries and 14 time zones, ensuring 24/7 support for clients. We value flexibility, continuous learning, and teamwork, fostering an inclusive environment where everyone can thrive. You'll find real purpose in your work and the freedom to grow.

Engineering at Paymentology

We are building a modern data platform from the ground up, designing and implementing scalable data infrastructure. Our engineers craft robust data pipelines and establish observability for reliable, high-performance systems. You will work with cloud-based data platforms using Infrastructure as Code (Terraform) on AWS or GCP. We leverage tools like dbt, Apache Airflow, and Apache Kafka, and orchestrate with Kubernetes. You will contribute to our CI/CD pipelines, automating deployments and provisioning, ensuring faster cycles and minimal errors. We focus on high availability, disaster recovery, security, and cost optimization.

Why Join Us

Shape the future of global payments with a pioneering issuer-processor.
Contribute to a modern, greenfield data platform using cutting-edge cloud technologies.
Work in a fully remote, diverse team spanning 50 countries and 14 time zones.
Benefit from a company committed to continuous learning and professional growth.
Make a tangible impact on fintech innovation and global financial inclusion.

Benefits & Perks

Equity options/shares in the company
Generous amount of leave/vacation
Annual company retreats
Flexible schedules
Commitment to employee well-being and growth

Tech Stack

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