- Manage client relationships and provide technical support to maintain excellence and drive new product development.
- Support end-to-end implementations to ensure data quality, adoption and customizations needed for customer satisfaction.
- Quarterback account teams and engineering resources to drive success for our customers.
- Execute on customer needs leveraging technical skillsets in a timely manner.
- Attain a holistic understanding of the entire technology from data aggregation to product delivery.
- Develop and scale the technology from ‘data pipelining’ to ‘innovation’, to ensure accuracy of our data.
- Develop new product lines such as local pricing, ecommerce intelligence, and supply chain analysis to drive ROI for clients.
- Leverage Data Visualization and UI/UX knowledge to increase customer adoption and ease of use.
- Collaborate with our data science, engineering, and sales teams.
- Commit to rigorous documentation of coding efforts and train incoming employees.
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