- Deliver exceptional customer service with kindness, empathy, understanding, and patience.
- Efficiently navigate patient and prescriber profiles across systems.
- Adapt to customer interactions including inbound/outbound calls, email, SMS, chat, and mailed prescriptions.
- Collaborate with team members across pharmacy and fulfillment facilities.
- Maintain a positive, professional attitude while prioritizing pet patients and customers.
Microsoft ExcelMicrosoft OfficeCustomer service