- Deliver customer service to customers.
- Navigate patient and prescriber profiles across multiple systems.
- Enter prescriptions into the company’s systems.
- Handle inbound, outbound, and written customer interactions through email, phone, SMS, chat, and mailed prescriptions.
- Work independently and collaborate with team members.
- Engage with team members across pharmacy and fulfillment facilities.
- Answer more than 60 calls per day.
- Assist customers for 90% of the workday.
Microsoft OfficeMultitaskingData entry