- Serve as the primary post-sale point of contact for assigned customers
- Drive adoption of Redis Enterprise by identifying use cases
- Deliver regular business reviews to showcase value and mitigate churn
- Advocate for customer needs internally with Product and Engineering
- Develop success plans to guide customers on outcomes
- Coordinate training and best practices sessions
- Identify and nurture expansion opportunities
- Track account health and support contract renewals
- Collaborate with Sales, Solutions Architecture, and Support
SalesforceNosqlAccount Management+2 more