- Participate in the design, planning, and implementation of network infrastructure projects, including LAN, WAN, WLAN, and data center networks.
- Configure, install, and maintain network hardware and software, including routers, switches, firewalls, load balancers, and wireless access points.
- Monitor network performance, identify bottlenecks, and implement solutions to optimize network efficiency and availability.
- Act as a project lead or key stakeholder, executing physical rack and stack installations for network deployments, while delivering timely and detailed status reports to stakeholders.
- Implement and manage network security solutions such as firewalls, VPNs, intrusion detection and prevention systems, SIEM tools, endpoint protection, vulnerability management, and data loss prevention to safeguard client networks.
- Lead the resolution of the most complex technical issues involving network problems, security incidents, and most challenging client requests.
- Coordinate and lead incident response efforts for critical security events, working closely with clients and internal teams.
- Perform proactive threat hunting and vulnerability assessments to identify potential risks before they impact clients.
- Serve as a trusted advisor to clients, providing strategic recommendations and being readily available for any and all requests.
- Mentor and guide Tier 1 and Tier 2 technicians, fostering professional growth and knowledge sharing within the team.
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