- Lead onboarding workshops tailored to each customer's needs and background.
- Develop relationships with customer technical and product stakeholders.
- Demonstrate new features, answer technical questions, and help customers plan Sanity implementations.
- Work with account managers to develop expansion opportunities with existing customers.
- Support new account sales through technical workshops and proof-of-concept development.
- Create examples, guides, and learning modules to help customers understand concepts and implement more quickly.
- Develop and maintain plugins for common integrations and implementation patterns.
- Represent client requests and requirements to the internal product team.
- Work with Support Engineering to address customer challenges and unblock scenarios.
- Support marketing and product research teams in connecting with customers and planning events and webinars.
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