Architect scalable, cross-system business processes across Salesforce, PartnerStack, and Zendesk.
Drive end-to-end implementation of large, complex initiatives including scoping, design, and deployment.
Partner with senior GTM, Support, and Finance leaders to provide data-driven insights and strategic recommendations.
Develop and maintain documentation, process maps, and architectural frameworks.
Conduct proactive system audits and performance assessments to ensure high availability.
Coordinate cross-functional business process design for GTM motions like lead management and account workflows.
Enable and train cross-functional users to drive adoption of new tools and processes.
SalesforceRESTful APIsZendesk
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About Attentive
Attentive pioneers conversational commerce, using AI-powered SMS and email to reinvent how brands connect with consumers. Serving over 8,000 businesses, from entrepreneurs to global enterprises like Crate and Barrel, you will help drive billions in online revenue. Our platform strengthens relationships through personalized, real-time communication.
How We Work
Attentive champions a distributed global workforce, supporting flexibility and empowering individual ownership. You will find employee hubs in major cities like New York, San Francisco, London, and Sydney, fostering connection across time zones. We believe in moving swiftly with purpose and uniting as one unstoppable team, all while maintaining a strong focus on our customers' success. Our values, like "Default to Action" and "Act Like an Owner," define our collaborative and inclusive environment. You can work remotely from anywhere in the US, with options for coworking spaces.
Engineering at Attentive
Engineers at Attentive build the future of AI-powered marketing and conversational commerce. You will tackle complex challenges in personalization, deliverability, and real-time behavioral insights, impacting millions of consumer interactions daily. Our platform unifies SMS, RCS, email, and push notifications, leveraging AI to optimize content, audience targeting, and send times. You'll work with technologies like Amazon S3, Common Crawl, and IPv6, constantly innovating to enhance our robust infrastructure and expand into new frontiers like RCS Business Messaging.
Why Join Us
Drive billions in online revenue for 8,000+ brands, including industry leaders.
Shape the future of AI-powered conversational commerce, solving complex personalization challenges.
Grow your career in a company recognized as a top startup by Forbes and LinkedIn.
Work in a supportive, distributed team that values action, collaboration, and customer success.
Access competitive benefits, including equity grants and comprehensive wellness programs.
Benefits & Perks
Comprehensive medical, dental, and vision insurance.
401(k) plan with a company match up to $1,500 annually.
Equity grants (company stock options).
Flexible paid time off, paid sick days, and global paid holiday breaks.
100% paid parental leave and other leave policies.
Monthly wellness stipend and fully covered One Medical membership.
Access to free counseling, coaching, and therapy services.
One-time home office stipend and monthly coworking stipend for remote employees.