- Directly manage the Customer Service Manager to align logistics, supply chain, and order management.
- Oversee all third-party warehouse operations including inventory accuracy and order processing.
- Manage logistics for e-commerce and Amazon programs (FBA, FBM, SFP) and monitor metrics.
- Negotiate freight rates and oversee outbound temperature-controlled transportation.
- Monitor distributor performance (UNFI, KeHE) and troubleshoot order compliance issues.
- Lead initiatives for supply chain efficiency, cost reduction, and ERP system improvements.
- Maintain knowledge of FSMA and temperature-controlled food safety standards.
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