- Manage a portfolio of strategic DME provider accounts, fostering long-term relationships with distributors and resellers.
- Influence account growth and performance through proactive engagement and identification of expansion opportunities.
- Serve as the primary Point of Contact between DME providers and internal cross-functional teams.
- Own supplier performance management, including conducting corrective actions and resolving escalations.
- Analyze performance trends and operational friction to drive process improvements and scalability.
- Maintain client contracts, pricing sheets, and account documentation in collaboration with internal teams.
- Prepare and deliver regular account reporting, including performance metrics and forecasts to leadership.
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