- Own a portfolio of strategic accounts (€20K+ ARR) and be measured on Net Revenue Retention
- Take over 3 to 5 of Pierre's anchor accounts and run them end-to-end, including the AI transformation conversations with their CIO/AI lead
- Codify our 30/60/90 onboarding framework and our Mutual Success Plan template
- Build the customer health scoring model to better anticipate potential churns
- Run your first scripted Executive Business Review with one of our enterprise customers
- Co-design with Product the agent-facing capabilities our largest customers are asking for
- Own the expansion forecast and quarterly QBR cadence
- Lead the AI transformation conversations
- Run weekly working sessions with strategic accounts
- Be the bridge between customer AI/data teams and our Product team
SalesforceSnowflakeRESTful APIs+2 more