- Lead and manage the Implementation team, providing guidance, support, and performance feedback.
- Oversee client implementations from kickoff to go-live, ensuring timely and successful onboarding experiences.
- Develop and optimize implementation processes, workflows, and documentation across the team.
- Collaborate with cross-functional partners and key client stakeholders to define and execute project plans.
- Analyze client business processes to configure effective solutions.
- Oversee data migration, reconciliation of large data sets, and integration of Rillet’s platform with external systems.
- Facilitate technical connections between client environments and Rillet’s integration partners.
- Identify risks or roadblocks early and implement proactive solutions to keep projects on track.
- Maintain clear and consistent documentation and reporting for both internal stakeholders and clients.
Project ManagementOracleSAP+2 more