- Source, onboard, and manage carrier relationships with a focus on Mexico and cross-border operations
- Negotiate competitive rates with carriers while ensuring high service quality and compliance
- Monitor shipment execution, resolve service issues, and ensure on-time delivery performance
- Collaborate with internal teams and agents to match capacity with customer needs
- Maintain an active network of carriers specializing in Mexico, border drayage, and transload operations
- Understand and communicate customs, documentation, and regulatory requirements related to cross-border freight
- Provide exceptional communication in both English and Spanish to strengthen relationships with carriers and partners
- Identify market trends, capacity fluctuations, and pricing opportunities within the Mexico/U.S. corridor
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