- Support and maintain EDI formatted file import/export for various partners.
- Support and maintain CSV formatted file import/export for company’s owned websites.
- Research and troubleshoot partner-specific, carrier-specific, item-specific, or user-error scenarios.
- Diagnose, fix, and communicate issues to stakeholders.
- Assist integration project manager in EDI and end-to-end testing in a beta ERP environment.
- Document and maintain SOPs for various departments.
Troubleshooting