- Strategize and act as the point of contact for ad designs for new and existing clients.
- Act as the communication hub for all things within the ad strategy process.
- Maintain positive relationships with Area Directors following the program specifications.
- Build relationships with clients to support positive experiences.
- Assist clients in resolving credit card issues and work to minimize past-due amounts.
- Track client metrics through set spreadsheets and processes.
- Proof publications for ad quality and accuracy.
- Efficiently manage multiple deadlines, ensuring all ads are prepared and organized.
- Respond promptly and professionally to emails related to ad submissions and queries.
- Foster and maintain strong professional relationships with Area Directors, clients, residents, and fellow team members.
Microsoft ExcelCustomer serviceAttention to detail+2 more