- Facilitate discovery sessions, workshops, and process reviews with business stakeholders.
- Translate business requirements into user stories, functional specifications, and process maps.
- Design scalable system solutions across Salesforce, HubSpot, billing, and support technologies.
- Partner with the Salesforce Administrator and engineering teams to scope and validate integrations and configuration changes.
- Coordinate business systems initiatives through project planning, stakeholder alignment, and change management.
- Ensure data integrity and support high-quality reporting and analytics across the GTM ecosystem.
- Establish documentation standards and advocate for best practices in systems design and governance.
Business AnalysisSalesforceData modeling+1 more