- Build deep, trusting relationships with customers to ensure satisfaction, retention, and expansion.
- Coordinate customer-facing timelines, milestones, and deliverables to ensure alignment with commitments.
- Identify and communicate opportunities to expand and strengthen customer collaborations.
- Proactively identify and resolve risks, dependencies, and roadblocks across project workstreams.
- Drive accountability and communication across delivery teams to keep projects on track.
- Report project progress, risks, and resource trade-offs to leadership.
- Establish project management practices and resource-planning tools to maintain a single source of truth.
Project ManagementCross-functional Team LeadershipStakeholder management+1 more