Hire and build a high-performing platform team from current size to 2–4 additional ICs.
Own the platform team’s roadmap and prioritization to balance infrastructure reliability against feature delivery.
Coach and develop team engineers through regular 1-on-1s and stretch projects.
Contribute to architecture decisions, design reviews, and strategic coding to unblock critical paths.
Lead incident response, debug production issues, and drive reliability improvements via postmortems.
Partner with product engineering to define SLAs, metrics, and manage cross-team dependencies.
Help shape the company's broader engineering culture, standards, and tooling.
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About Knock
Knock empowers product and engineering teams to transform how they communicate with customers. You can build advanced notification systems in days, not months. Their platform handles everything from email to in-app messages, serving a diverse customer base including Amplitude, Vercel, and Webflow. Backed by $18M in Series A funding, Knock is shaping the future of thoughtful customer engagement.
How We Work
You will join a remote-first team with a strong New York City presence. This culture values high autonomy and accountability. You can expect a deep commitment to written communication to ensure everyone stays connected. The company embraces AI tools to accelerate daily work, encouraging experimentation. You will find an inclusive and equitable environment, actively seeking diverse perspectives. Work-life balance is a priority, supported by flexible PTO.
Engineering at Knock
Engineers at Knock solve complex scaling and reliability challenges. You will work with a modern infrastructure built on Terraform-backed EKS clusters and AWS. Expect to dive deep into optimizing databases like Aurora Postgres, Mongo, and ClickHouse. Managing various queues and streams like SQS, Kinesis, or Kafka is central to ensuring high performance. The team obsesses over maintaining a >99.95% uptime track record. They support product engineers through fast cycle times and blue/green deploys. They actively use and experiment with AI tools like Cursor, Claude Code, and Codex.
Why Join Us
Shape the future of customer communication at a Series A company.
Solve significant scaling and reliability problems on a modern tech stack.
Contribute to a remote-first team that values autonomy and clear communication.
Embrace AI-driven development and experimentation in your daily work.
Benefit from comprehensive perks including flexible PTO and a learning budget.
Benefits & Perks
100% of employee premiums for medical, vision, and dental insurance covered (80% for dependents).
Flexible paid time off, paid holidays, and 6 weeks of paid parental leave.
401(k) retirement plan with a competitive match.
Dedicated annual learning budget of $1,000 for professional growth.
Monthly wellness stipend of $75 and a co-working space budget up to $400 monthly.