Prokeep

Prokeep is a customer engagement platform that enhances distributor communication.

51-100 employees
Founded 2016
$25M series a
B2B
Private Company

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions1

United StatesFull-TimeDistributor MarketPosted
  • Lead and mentor a team of engineers, responsible for their output, technical decisions, career development, and priorities.
  • Be a thoughtful technical voice and support your team in making diligent architectural decisions.
  • Work closely with other engineering leaders, product management, design, and customer success to deliver against the roadmap.
  • Act as a real-time product manager for in-flight work — clarifying requirements, removing ambiguity, and making scoping decisions to keep the team moving.
  • Own team execution end-to-end — from planning and prioritization through delivery, ensuring commitments are met and blockers are resolved quickly.
  • Own support escalations and work closely with customer success to triage, prioritize, and resolve production issues efficiently.
  • Responsible for the on-time, high quality features developed by the team, using scope and creative problem-solving to find the best paths to delivery.
  • Own testing results and quality gates, partnering with DevOps to maintain and improve build pipelines and CI/CD processes. Drive a culture of code quality, testing, and engineering best practices across the team.
  • Continuously measure and improve against the team's KPIs, ensuring the team doesn't simply deliver, but grows.
  • Own the team's delivery health — tracking cycle time, WIP, and velocity to identify bottlenecks and drive continuous improvement.
  • Participate in hiring, onboarding, and building out the engineering team as Prokeep scales.
  • Conduct regular 1:1s, performance reviews, and career development conversations with direct reports.
AWSAgileReact Native+2 more

About Prokeep

Prokeep is an Order Engine on a mission to empower distributors. You'll help build the platform that transforms customer interactions into valuable order opportunities. The company centralizes messaging, automates order updates, and maintains conversation history for improved service. Trusted by over 8,500 distributor locations and 40,000+ users, Prokeep makes it easier for 3 million+ contractors and skilled professionals to get what they need. Prokeep eliminates missed opportunities from busy phone lines and scattered data. We help teams take more orders from any channel, driving demand and strengthening relationships across the supply chain.

How We Work

Prokeep fosters a culture built on collaboration, personal growth, and customer focus. The team is relationship-oriented and tenacious problem-solvers. We're happiest when our customers are happy. You'll find a clear purpose and vision guiding our work. Respect and authenticity allow us to build meaningful relationships. Positivity, perseverance, and a bit of laughter define our approach. Prokeep offers a unique hybrid work environment. You can work remotely, in one of our offices, or both.

Engineering at Prokeep

Prokeep is building the future of customer engagement for distributors. You'll tackle challenges in scaling a platform that processes millions of conversations. We recently launched an AI-powered Order Engine, demonstrating our focus on advanced technology. Prokeep is actively integrating AI to analyze customer conversations. This helps distributors refine sales strategies with deeper insights. You'll work with technologies like DNSSEC, Organization Schema, and Amazon S3. The platform leverages GraphQL and Linux in its stack. We're constantly evolving our design system in Figma. You'll ensure product intuition, cohesion, and customer-driven experiences as we grow. Our API integrations allow seamless data syncing and order communication. You will also have the opportunity to work with modern and AI-powered tools such as Figma Make and Magic Patterns. The company is actively highlighting new AI-driven order automation tools.

Why Join Us

  • Shape the future of an essential industry with real economic impact.
  • Contribute to a platform trusted by over 8,500 distributor locations.
  • Work on challenging problems in a rapidly growing company, backed by $25M in Series A funding.
  • Empower distributors to grow their businesses and build stronger customer relationships.
  • Be part of a collaborative team that values persistence, personal growth, and having fun.

Benefits & Perks

  • Competitive Compensation
  • Equity Package
  • Comprehensive Health, Dental, Vision, Life, Short & Long-Term Disability, 401(k), and Employee Assistance Program (EAP) benefits.
  • Flexible PTO
  • Yearly education stipend for professional development.

Tech Stack

frameworkwidgetsmobile

Similar Companies