Optimal Dynamics

Optimal Dynamics is revolutionizing the logistics industry by automating and optimizing processes through advanced analytics. We leverage over four decades of research and development from Princeton University to deliver tangible results for our customers, often leading to double-digit revenue growth. We're a high-growth, early-stage company with a strong team of approximately 60 employees and $55M in funding. At Optimal Dynamics, we are building a secure Peer-to-Peer Cloud computing platform enabling dynamic Cloud environments across Cloud infrastructures. We are a remote-first company offering flexible work arrangements. Our team is comprised of bright, solution-oriented individuals who collaborate to solve complex challenges. We foster an environment that values both rapid innovation and sustainable, scalable solutions, ensuring our technology remains at the forefront of the industry. We're currently seeking a Customer Support Engineer to join our team. We are looking for an individual to deliver expert-level technical support, resolve issues, improve customer satisfaction, and contribute to ongoing platform enhancements. We use a variety of modern technologies, including SQL databases, APIs, and common support tools (e.g., Jira, Zendesk, Confluence). We also have a strong focus on data and business intelligence tools (e.g., Looker, Tableau, Power BI). Joining Optimal Dynamics means being part of a company that prioritizes its employees. We offer competitive compensation with Series B level equity, comprehensive health benefits, and unlimited PTO. We are committed to creating an inclusive and diverse workplace, offering equal opportunities for all applicants and employees. We are committed to continuous improvement and our goal is to recruit the most talented people from a diverse candidate pool.