Hatch

About Hatch

Hatch builds AI agents that sell, support, and engage, transforming how service businesses connect with customers. Our platform unifies voice, SMS, and email, powered by AI and automation. We help businesses convert leads and streamline operations, having driven $5.1 billion in revenue for our customers. Acquired by Yelp for $270M, Hatch continues to pioneer AI-driven customer communication.

How We Work

You will join a team that values speed, ownership, and ambition. We foster an open, empathetic, and supportive workplace culture. While some roles are fully remote, we emphasize collaboration and transparent communication. We encourage independent thought and proactive problem-solving, providing you with the autonomy to drive impact.

Engineering at Hatch

We craft sophisticated AI agents using cutting-edge technologies like OpenAI's GPT-4 API. Our platform integrates deeply with industry-leading CRMs like ServiceTitan, Yelp, and Angi. You will solve complex challenges in AI, automation, and data integration, building scalable solutions for real business needs. We rely on modern MarTech tools like HubSpot, Marketo, and Salesforce.

Why Join Us

• Shape the future of AI-driven customer service for thousands of businesses.
• Work alongside visionary leaders and a team committed to innovation.
• Solve challenging problems that deliver real customer impact and operational savings.
• Join a rapidly growing company recently acquired by Yelp, with significant reach.
• Contribute to a product that has generated $5.1 billion in customer revenue.

Benefits & Perks

• Full medical, vision, and dental coverage effective day one.
• 15 days PTO, 12 paid holidays, plus one floating holiday.
• Up to 14 weeks of parental leave.
• Monthly wellness subsidy and work-from-home reimbursement.
• Flexible spending account, 401(k) retirement plan, and employee stock purchase plan.