Hatch

Hatch is an employee-owned, multidisciplinary professional services firm that delivers a comprehensive array of technical services.

10001+ employees

Founded 1955

Business Development

Private Company

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Business Development

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions6

United StatesFull-TimeAI Communications PlatformPosted

Senior Content Marketing & Social Media Manager

Develop and execute Hatch’s content marketing strategy across the buyer journey, creating differentiated messaging for SMB, mid-market, and enterprise audiences.
Write, edit, and ship high-performing content across websites, campaigns, email, social, customer stories, and sales enablement.
Build and evolve messaging frameworks, voice and tone guidelines, and editorial standards.
Implement SEO-first content strategy, including keyword research, topic strategy, and content architecture.
Measure content performance across traffic, engagement, and conversion to inform strategy.
Own and evolve organic social strategy across LinkedIn, Meta, X, and Instagram, while exploring emerging channels.
Build and manage the social editorial calendar and external agencies.
Develop executive thought-leadership programs and customer case studies.

Analytical SkillsSEO

Showing 1 of 6 positions

About Hatch

Hatch builds AI agents that sell, support, and engage, transforming how service businesses connect with customers. Our platform unifies voice, SMS, and email, powered by AI and automation. We help businesses convert leads and streamline operations, having driven $5.1 billion in revenue for our customers. Acquired by Yelp for $270M, Hatch continues to pioneer AI-driven customer communication.

How We Work

You will join a team that values speed, ownership, and ambition. We foster an open, empathetic, and supportive workplace culture. While some roles are fully remote, we emphasize collaboration and transparent communication. We encourage independent thought and proactive problem-solving, providing you with the autonomy to drive impact.

Engineering at Hatch

We craft sophisticated AI agents using cutting-edge technologies like OpenAI's GPT-4 API. Our platform integrates deeply with industry-leading CRMs like ServiceTitan, Yelp, and Angi. You will solve complex challenges in AI, automation, and data integration, building scalable solutions for real business needs. We rely on modern MarTech tools like HubSpot, Marketo, and Salesforce.

Why Join Us

Shape the future of AI-driven customer service for thousands of businesses.
Work alongside visionary leaders and a team committed to innovation.
Solve challenging problems that deliver real customer impact and operational savings.
Join a rapidly growing company recently acquired by Yelp, with significant reach.
Contribute to a product that has generated $5.1 billion in customer revenue.

Benefits & Perks

Full medical, vision, and dental coverage effective day one.
15 days PTO, 12 paid holidays, plus one floating holiday.
Up to 14 weeks of parental leave.
Monthly wellness subsidy and work-from-home reimbursement.
Flexible spending account, 401(k) retirement plan, and employee stock purchase plan.