remoote.app

Work from anywhere. Start here.

Remoote.app

Work from anywhere. Start here.

Free resume builderCompaniesLog in
Home
Companies
Hatch

Hatch

Hatch is an employee-owned, multidisciplinary professional services firm that delivers a comprehensive array of technical services.

10001+ employees
Founded 1955
Business Development
Private Company
WebsiteLinkedInEmailTwitterShareTweet
Business Development

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions8

This opportunity has the option to be fully remote in all locations across the USFull-TimeAI Customer ServicePosted
Director of Product
  • Ensure execution of a roadmap on the edge of AI innovation is delivered quickly, executing against tradeoffs with agility.
  • Lead and develop PMs; build effective partnerships with engineering, design, data science, and revenue teams to ensure effective delivery, resourcing, and cross-org alignment.
  • Prioritize product investments across competing roadmaps with clear business cases.
  • Balance short-term revenue, long-term user trust, and execution risks.
  • Continue to drive innovation for agentic tooling with a customer centric focus.
  • Put customer feedback and market progress in AI at the forefront.
Product ManagementCross-functional Team Leadership

$237,500 and $388,000

Apply
Showing 1 of 8 positions

About Hatch

Hatch builds AI agents that sell, support, and engage, transforming how service businesses connect with customers. Our platform unifies voice, SMS, and email, powered by AI and automation. We help businesses convert leads and streamline operations, having driven $5.1 billion in revenue for our customers. Acquired by Yelp for $270M, Hatch continues to pioneer AI-driven customer communication.

How We Work

You will join a team that values speed, ownership, and ambition. We foster an open, empathetic, and supportive workplace culture. While some roles are fully remote, we emphasize collaboration and transparent communication. We encourage independent thought and proactive problem-solving, providing you with the autonomy to drive impact.

Engineering at Hatch

We craft sophisticated AI agents using cutting-edge technologies like OpenAI's GPT-4 API. Our platform integrates deeply with industry-leading CRMs like ServiceTitan, Yelp, and Angi. You will solve complex challenges in AI, automation, and data integration, building scalable solutions for real business needs. We rely on modern MarTech tools like HubSpot, Marketo, and Salesforce.

Why Join Us

  • Shape the future of AI-driven customer service for thousands of businesses.
  • Work alongside visionary leaders and a team committed to innovation.
  • Solve challenging problems that deliver real customer impact and operational savings.
  • Join a rapidly growing company recently acquired by Yelp, with significant reach.
  • Contribute to a product that has generated $5.1 billion in customer revenue.

Benefits & Perks

  • Full medical, vision, and dental coverage effective day one.
  • 15 days PTO, 12 paid holidays, plus one floating holiday.
  • Up to 14 weeks of parental leave.
  • Monthly wellness subsidy and work-from-home reimbursement.
  • Flexible spending account, 401(k) retirement plan, and employee stock purchase plan.

Tech Stack

web_servermappingmobile

Similar Companies

BAYADA Home Health Care

10001+ employees · Medical

Keywords Studios

10001+ employees · Audio